Technology Architecture

The Agentic AI Platform integrates multiple technologies to create a powerful, flexible system for building, deploying, and managing AI agents.

System Architecture
Agent Orchestration Layer

The heart of the platform, managing how agents interact with each other and with external systems. This layer handles agent selection, request routing, and coordination of multi-agent workflows.

AI Models Layer

Integrates with various LLM providers (OpenAI, Anthropic, Gemini, etc.) through a unified API. The model router intelligently selects the optimal model based on task requirements.

Technology Stack
Backend Technologies
  • Python Flask
    Web framework
    Core
  • SQLAlchemy
    ORM for database operations
    Core
  • PostgreSQL
    Relational database
    Core
  • Gunicorn
    WSGI HTTP Server
    Infrastructure
AI & ML Components
  • LLM Integration
    OpenAI, Anthropic, etc.
    Core
  • Scikit-learn
    ML algorithms
    Enhancement
  • Numpy/Pandas
    Data manipulation
    Enhancement
  • Vector Database
    For RAG applications
    Enhancement
Frontend Technologies
  • Jinja2 Templates
    Server-side templating
    Core
  • Bootstrap
    CSS framework
    Core
  • Chart.js
    Interactive charts
    Visualization
  • Font Awesome
    Icon library
    UI Enhancement
Agent Technology Details

Our agentic AI platform leverages several cutting-edge technologies to enable intelligent, autonomous agents that can understand, reason, and take actions.

Foundation Models

Our platform integrates with multiple language model providers, including:

Provider Models Use Cases
OpenAI GPT-4, GPT-3.5 General reasoning, complex tasks
Anthropic Claude 3 Extended context reasoning, safety-critical applications
Google Gemini Multimodal tasks, structured data analysis
Meta Llama 3 Self-hosted deployments, privacy-sensitive applications
LLM Router Technology

Our intelligent LLM Router optimizes model selection based on:

  • Performance requirements - Selecting models based on speed vs. quality tradeoffs
  • Cost optimization - Balancing model capabilities with usage costs
  • Task specialization - Routing to models that excel at specific types of tasks
  • Safety requirements - Using models with appropriate guardrails for sensitive tasks
  • Adaptive selection - Learning from past performance to improve routing decisions
Embedding Models

We utilize state-of-the-art embedding models to convert text and data into vector representations:

Model Family Dimensions Optimized For
OpenAI Embeddings 1536 General purpose semantic search
Sentence Transformers 768-1024 Specific domains and languages
BERT-based embeddings 768 Contextual understanding
Domain-specific embeddings Varies Industry-specific terminology
Vector Storage Technology
Vector Database Integration

Our platform integrates with multiple vector database technologies to enable efficient similarity search:

  • PostgreSQL with pgvector extension
  • Dedicated vector databases (Pinecone, Milvus, Qdrant)
  • In-memory vector indices for high-performance applications
Advanced Vector Operations

Our embedding system supports:

  • 1
    Hybrid Search - Combining keyword and semantic search for optimal results
  • 2
    Multi-vector Retrieval - Using multiple embedding models for better recall
  • 3
    Cross-encoders - Re-ranking retrieved results for higher precision
Reasoning Frameworks
Chain-of-Thought Reasoning

Agents break down complex problems into step-by-step reasoning processes, making their logic transparent and verifiable.

Problem: Calculate ROI for a new marketing campaign
Step 1: Calculate total investment ($10,000)
Step 2: Calculate total returns ($15,000)
Step 3: ROI = (Returns - Investment) / Investment
Step 4: ROI = ($15,000 - $10,000) / $10,000 = 50%
Tree-of-Thought Exploration

For complex problems with multiple paths, agents explore different reasoning branches and evaluate outcomes before selecting the best solution.

Advanced Reasoning Techniques

Agents can critique their own reasoning, identify potential errors, and verify their conclusions against known facts or constraints.

Agents can invoke specialized tools (calculators, code interpreters, database queries) to perform precise operations that enhance their reasoning capabilities.

Multiple specialized agents can collaborate on complex problems, bringing different perspectives and expertise to arrive at better solutions than any single agent.
RAG Architecture

Our Retrieval Augmented Generation (RAG) system enhances agent capabilities by grounding responses in verified knowledge sources:

RAG Architecture Diagram
Advanced RAG Capabilities
Multi-Stage Retrieval

Optimizes information retrieval through multiple phases:

  1. Initial broad retrieval
  2. Query reformulation
  3. Focused retrieval
  4. Re-ranking for relevance
Hierarchical Retrieval

Organizes knowledge in multiple layers:

  • Document-level retrieval
  • Passage extraction
  • Fact verification
  • Synthesis with citation
Hypothetical Document Embeddings

Generates ideal document representations based on the query to improve retrieval accuracy.

Feedback Loops

Incorporates user feedback and agent self-assessment to continuously improve retrieval quality.

Agent Security Framework
Security Layer Implementation
Input Validation
  • Content filtering
  • Prompt injection detection
  • Intent classification
Permission Model
  • Role-based access control
  • Tool-specific permissions
  • Data source access control
Output Safety
  • Content moderation
  • Information disclosure prevention
  • Output consistency verification
Audit Trail
  • Comprehensive logging
  • Action attribution
  • Chain of custody tracking
Security Controls
Guardrails System

Our multi-layered guardrails system ensures agents operate within safe and appropriate boundaries:

Value Protection
Harm Prevention
Behavior Boundaries
Domain Constraints
Human-in-the-Loop Controls

Our platform provides configurable approval workflows for sensitive operations:

  • Approval Triggers: Based on risk assessment, confidence scores, or specific action types
  • Review Interface: Streamlined interface for human reviewers to approve or modify agent actions
  • Feedback Loop: Human decisions are recorded to improve future agent behavior
API Documentation

Our Agentic AI Platform provides comprehensive APIs that enable seamless integration between components and with external systems.

Agent Management APIs

These endpoints enable the creation, modification, and execution of AI agents.

Endpoint Method Description Response
/api/agents GET Retrieve a list of all available agents with their capabilities and statuses. JSON array of agent objects
/api/agents/{agent_id} GET Get detailed information about a specific agent including configuration and runtime statistics. Agent object JSON
/api/agents POST Create a new agent with specified configuration, tools, and permissions. New agent object JSON
/api/agents/{agent_id} PUT Update an existing agent's configuration, permissions, or capabilities. Updated agent object JSON
/api/agents/{agent_id} DELETE Remove an agent from the system (soft delete by default). Status message
Agent Execution APIs
Endpoint Method Description Response
/api/agents/{agent_id}/execute POST Execute an agent with provided input data and context. Can be synchronous or asynchronous. Execution result or job ID
/api/agents/jobs/{job_id} GET Check the status of an asynchronous agent execution job. Job status and results if complete
/api/agents/{agent_id}/stream POST Execute an agent with streaming response for real-time updates. Server-sent events stream
Example: Creating an Agent
POST /api/agents
Content-Type: application/json

{
  "name": "DataAnalysisAgent",
  "description": "Analyzes data sources and generates insights",
  "capabilities": ["data_analysis", "pattern_recognition", "visualization"],
  "tools": ["sql_connector", "chart_generator", "data_cleaner"],
  "model_preferences": {
    "primary_model": "gpt-4",
    "fallback_model": "claude-3-opus"
  },
  "access_level": "read_only",
  "required_inputs": ["data_source", "analysis_type"],
  "output_format": "json"
}

Workflow Management APIs

These endpoints enable the creation and management of multi-agent workflows.

Endpoint Method Description Response
/api/workflows GET List all available workflows with their metadata. JSON array of workflow objects
/api/workflows/{workflow_id} GET Get detailed information about a specific workflow including all nodes and connections. Workflow object JSON
/api/workflows POST Create a new workflow with specified agents, connections, and conditional logic. New workflow object JSON
/api/workflows/natural-language POST Generate a workflow from a natural language description. Generated workflow object JSON
/api/workflows/{workflow_id}/execute POST Execute a workflow with provided input data. Execution result or job ID
Example: Workflow Execution Request
POST /api/workflows/data-analysis-pipeline/execute
Content-Type: application/json

{
  "input_data": {
    "data_source": "sales_q2_2023",
    "dimensions": ["region", "product_category", "customer_segment"],
    "metrics": ["revenue", "profit_margin", "units_sold"],
    "time_period": {
      "start_date": "2023-04-01",
      "end_date": "2023-06-30"
    }
  },
  "execution_options": {
    "priority": "normal",
    "notification_email": "analyst@example.com",
    "export_format": "dashboard"
  }
}

Tool Management APIs

These endpoints allow registration, discovery, and execution of tools that agents can use.

Endpoint Method Description Response
/api/tools GET List all available tools with their capabilities and metadata. JSON array of tool objects
/api/tools/{tool_id} GET Get detailed information about a specific tool including input/output schema. Tool object JSON
/api/tools POST Register a new tool with the platform. New tool object JSON
/api/tools/{tool_id}/execute POST Execute a tool directly with provided parameters. Tool execution result
/api/tools/discovery POST Discover tools based on capability requirements. Matching tools array
Common Tool Categories
Data Connectors
  • Database queries (SQL, NoSQL)
  • API integrations
  • File system operations
  • Data transformation tools
Analysis Tools
  • Statistical analysis
  • Data visualization
  • Machine learning models
  • Text and document analysis
System Integrations
  • Notification services
  • Message brokers
  • Authentication providers
  • Cloud service connectors

Integration APIs

These endpoints enable external systems to interact with the Agentic AI Platform.

Endpoint Method Description Response
/api/integrations/auth POST Authenticate and get API access token for external systems. Auth token and permissions
/api/integrations/webhooks POST Register webhooks for event notifications from the platform. Webhook registration details
/api/integrations/events GET Get a list of available events that can trigger webhooks. Array of event types and schemas
/api/integrations/data-sources POST Register external data sources with the platform. Data source registration details
/api/integrations/sso POST Configure Single Sign-On integration with identity providers. SSO configuration result
Example: Webhook Registration
POST /api/integrations/webhooks
Content-Type: application/json
Authorization: Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9...

{
  "event_types": [
    "workflow.completed", 
    "agent.error", 
    "tool.execution_failed"
  ],
  "target_url": "https://your-system.example.com/callbacks/agentic-platform",
  "secret": "YOUR_WEBHOOK_SECRET",
  "description": "Production system integration for alerts",
  "content_type": "application/json",
  "active": true
}
API Security
Authentication Methods
  • API Keys - For server-to-server integration
  • JWT Tokens - For user-based authentication
  • OAuth 2.0 - For third-party application access
Rate Limiting

Default rate limits apply to all API endpoints:

  • 100 requests per minute for read operations
  • 30 requests per minute for write operations
  • 5 requests per minute for resource-intensive operations
Error Handling

All errors return standard HTTP status codes with JSON error bodies:

{
  "error": {
    "code": "invalid_parameters",
    "message": "Required parameter missing",
    "details": {...}
  }
}
Integration Points
External Data Sources
Database Connectors
Active

Connect to PostgreSQL, MySQL, Oracle, SQL Server, and other relational databases.

Data Lake Integration
Active

Integration with S3, Azure Blob Storage, and other data lakes using a medallion architecture.

API Connectors
Active

Connect to REST APIs, GraphQL endpoints, and SOAP services.

Tool Adapters
Analytics Engines
Active

Integration with Redshift, Synapse Analytics, BigQuery, and other analytics platforms.

ML Model Deployment
In Development

Deploy machine learning models to various environments and platforms.

Enterprise Systems
Active

Connect to CRM, ERP, and other enterprise systems through custom adapters.

Use Case Examples

Our agents can be deployed across a wide range of business scenarios. Here are some real-world examples of how our AI agents are being used.

Intelligent Data Analysis Workflow

This use case demonstrates how multiple agents collaborate to analyze complex business data and generate actionable insights.

Business Challenge

A retail company needs to analyze sales data across multiple regions and product categories to identify growth opportunities and optimize inventory.

Agent Workflow
  1. Data Collection Agent
    Connects to various data sources (ERP, CRM, inventory systems) and gathers relevant data
  2. Data Cleaning Agent
    Identifies and resolves inconsistencies, missing values, and data quality issues
  3. Analysis Agent
    Performs statistical analysis, identifies patterns, correlations, and anomalies
  4. Forecasting Agent
    Generates sales forecasts and demand predictions for future periods
  5. Insight Generation Agent
    Creates business-focused recommendations and actionable insights
Outcomes
  • 85% reduction in analysis time
  • 12% improvement in inventory optimization
  • Identification of cross-selling opportunities
  • Early detection of emerging trends
Data Analysis Agent Workflow ERP System CRM Data Inventory Data Data Collection Agent Data Cleaning Agent Analysis Agent Forecasting Agent Insight Generation Agent Insights Dashboard

Automated Document Processing Workflow

This example shows how agents work together to automate document processing and approval workflows in a financial services company.

Business Challenge

A financial institution needs to process thousands of loan applications daily, extracting relevant information, verifying data, and routing applications to the appropriate departments.

Key Process Steps
Step Agent Function
1 Document Processor Extracts structured data from application documents (PDFs, scans, forms)
2 Verification Agent Cross-checks application data with external systems and internal databases
3 Risk Assessment Agent Evaluates application against risk criteria and generates initial risk score
4 Routing Agent Determines appropriate approval path based on application type and risk score
5 Notification Agent Sends updates to applicants and internal stakeholders
Results
  • 90% reduction in processing time
  • 73% decrease in manual review requirements
  • Improved accuracy and compliance
  • 24/7 application processing capability
Document Processing Workflow PDF Forms Scanned Docs Web Forms Email Docs Document Processor Agent Verification Agent Risk Assessment Agent Routing Agent External Databases High Risk Queue Medium Risk Queue Low Risk Queue

Intelligent Customer Support System

This use case demonstrates how agents enhance customer support operations, providing 24/7 assistance and escalating complex issues to human agents when needed.

Business Challenge

A telecommunications company needs to handle thousands of daily customer inquiries across multiple channels while maintaining high customer satisfaction and reducing support costs.

Agent Capabilities
Intent Recognition

Accurately identifies customer intent from natural language requests across channels.

Knowledge Access

Retrieves relevant information from knowledge bases, FAQs, and documentation.

System Integration

Connects to backend systems to check account status, make changes, and process requests.

Sentiment Analysis

Detects customer emotions and adjusts responses or escalates accordingly.

Business Impact
  • 65% reduction in average handling time
  • 42% decrease in escalations to human agents
  • 24/7 support availability across all channels
  • 18% improvement in customer satisfaction scores
Customer Support Agent System Chat Email Social Media Voice Mobile App Omnichannel Intake Agent Intent Recognition Agent Knowledge Base Agent Response Generation Agent System Integration Agent Escalation? Automated Resolution Human Agent Handoff Backend Systems Knowledge Base Intent Knowledge Response Action No Yes
Agent Communication Patterns
Internal Communication
  • Model Context Protocol (MCP)

    Standardized protocol for agent-to-agent communication and context sharing.

  • Event-Based Architecture

    Agents communicate through events, enabling loose coupling and scalability.

  • Hierarchical Agent Structure

    Agents can be organized in hierarchies with supervisor/worker relationships.

External Communication
  • Tool Integration Framework

    Standardized interfaces for tools to be used by agents, with clear input/output schemas.

  • Security and Authorization

    Fine-grained permission control for agent access to external systems.

  • Audit Trail and Logging

    Comprehensive logging of all external interactions for accountability.